Terms of Service

Effective Date: August 3, 2026

Welcome to Cheeriva™. These Terms of Service (“Terms”) describe the rules, conditions, and responsibilities that apply when you access or use our website, products, and related services.

Throughout these Terms, the words “Cheeriva™,” “we,” “us,” and “our” refer to Xinxiang Lizhikang Cultural Communication Co., Ltd., the company operating this online store and providing the services available through this website.

By visiting our website, browsing our products, creating an account, or completing a purchase, you agree to follow these Terms and our related policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please read these Terms carefully before using our services.

SECTION 1 - Website Access & User Responsibilities

By using the Cheeriva™ website, you confirm that:

  • You have reached the legal age required in your location to enter into online agreements; or
  • You have permission from a parent or legal guardian to use our services.

When using our website or purchasing products, you may be required to provide information such as:

  • Name
  • Email address
  • Shipping details
  • Billing information
  • Payment information

You agree that all information provided to Cheeriva™ is accurate, complete, and up to date.

You are responsible for protecting any account information you create and for all activities completed through your account.

Accounts may not be transferred, sold, or used by another person without prior authorization.

SECTION 2 - Product Information

At Cheeriva™, we make every effort to display product details, images, colors, and descriptions as accurately as possible.

However, please understand that:

  • Screen settings may affect product colors and appearance
  • Product dimensions or details may vary slightly from displayed images
  • Product information may be updated or changed when improvements are made

We reserve the right to modify product descriptions, update specifications, discontinue products, or limit product availability at any time without prior notice.

SECTION 3 - Orders & Purchases

When you place an order through Cheeriva™, you are submitting a request to purchase products from us.

All orders are subject to review and acceptance.

Cheeriva™ reserves the right to:

  • Accept or decline orders
  • Correct pricing errors
  • Limit quantities purchased
  • Cancel transactions when necessary

Your order will only be considered confirmed after payment has been successfully received and an order confirmation has been issued.

Please carefully review your order information before completing checkout, as changes may not be possible once processing begins.

All returns and refunds are handled according to our Return & Refund Policy.

Products purchased from Cheeriva™ are intended for personal and household use unless otherwise approved.

SECTION 4 - Pricing & Payment Information

Product prices, discounts, and promotional offers may change at any time.

The price charged will be the amount displayed at checkout when your order is submitted.

Unless otherwise stated, customers may be responsible for:

  • Applicable taxes
  • Shipping fees
  • Import duties or customs charges

You agree to provide accurate payment information and authorize Cheeriva™ and its payment partners to process your transaction.

By completing a purchase, you confirm that:

  • Your payment information is valid
  • You have permission to use the selected payment method
  • All charges related to your order will be paid in full

SECTION 5 - Shipping & Delivery

Cheeriva™ works with trusted fulfillment partners to deliver products efficiently.

Estimated delivery times are provided for reference only and are not guaranteed dates.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs procedures
  • Weather conditions
  • Events outside our reasonable control

Once an order has been transferred to the shipping carrier, delivery responsibility is handled according to carrier terms and applicable laws.

Please review our Shipping Policy for additional information.

SECTION 6 - Intellectual Property Rights

All content available through Cheeriva™, including but not limited to:

  • Brand names
  • Logos
  • Product images
  • Website designs
  • Text
  • Graphics
  • Videos
  • Other digital materials

are owned by or licensed to Cheeriva™ and protected by applicable intellectual property laws.

You may use our website only for personal, non-commercial purposes.

You may not:

  • Copy or reproduce our content
  • Modify website materials
  • Use our trademarks without permission
  • Redistribute our designs or product materials

Any unauthorized use may violate intellectual property laws.

SECTION 7 - Third-Party Services

Our website may include links, tools, or services provided by third-party companies.

Cheeriva™ does not control or guarantee the accuracy, security, or reliability of third-party websites or services.

Your use of third-party services is subject to their own terms, conditions, and privacy policies.

We are not responsible for losses or issues resulting from your interaction with external websites or providers.

SECTION 8 - Privacy & Personal Information

Your privacy is important to us.

Information collected through Cheeriva™ is handled according to our Privacy Policy.

By using our website, you acknowledge that you understand how your information may be collected, processed, and used to provide services, complete transactions, improve customer experience, and maintain website functionality.

SECTION 9 - Customer Feedback

If you provide Cheeriva™ with reviews, suggestions, comments, ideas, or other feedback, you grant us permission to use that content for business purposes, including improving products, services, and customer experiences.

You confirm that:

  • Your feedback is your own work
  • It does not violate third-party rights
  • It does not contain harmful, illegal, or misleading content

Cheeriva™ reserves the right to remove feedback that violates these Terms.

SECTION 10 - Errors & Updates

Occasionally, information on our website may contain errors, including:

  • Product descriptions
  • Pricing
  • Availability
  • Promotions
  • Shipping information

Cheeriva™ reserves the right to correct errors, update information, or cancel orders affected by incorrect information when necessary.

SECTION 11 - Prohibited Activities

You agree not to use the Cheeriva™ website for unlawful or unauthorized purposes.

Prohibited activities include:

  • Violating applicable laws
  • Attempting to damage website functionality
  • Uploading harmful software or malicious code
  • Collecting other users’ information without permission
  • Copying or exploiting website content
  • Engaging in fraudulent activities

Cheeriva™ reserves the right to restrict access or terminate accounts that violate these Terms.

SECTION 12 - Disclaimer of Warranties

Cheeriva™ provides website services and products on an “as available” basis.

While we work to provide accurate information and reliable products, we do not guarantee that:

  • The website will always operate without interruption
  • All information will always be error-free
  • Products will meet every individual expectation

To the fullest extent permitted by law, Cheeriva™ disclaims implied warranties not expressly stated in these Terms.

SECTION 13 - Limitation of Liability

To the maximum extent allowed by applicable law, Cheeriva™, its partners, employees, affiliates, and service providers shall not be responsible for indirect, incidental, or consequential damages resulting from:

  • Website use
  • Product purchases
  • Service interruptions
  • Errors or omissions

Certain laws may provide additional rights that cannot be limited.

SECTION 14 - Indemnification

You agree to protect and hold harmless Cheeriva™, its affiliates, partners, and service providers from claims, damages, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of our services
  • Your violation of applicable laws or third-party rights

SECTION 15 - Changes to These Terms

Cheeriva™ may update these Terms from time to time.

Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted means you accept the updated Terms.

SECTION 16 - Governing Law

These Terms and any agreements related to Cheeriva™ services shall be governed according to applicable laws and regulations in the jurisdiction where Xinxiang Lizhikang Cultural Communication Co., Ltd. operates.

SECTION 17 - Contact Information

If you have questions regarding these Terms of Service, please contact us:

Brand: Cheeriva™
Company: Xinxiang Lizhikang Cultural Communication Co., Ltd.
Email: service@cheeriva.com

Thank you for choosing Cheeriva™.

We are committed to providing thoughtfully designed products, reliable service, and a better everyday shopping experience.