At Cheeriva™, we believe the journey of your order is just as important as the product itself. From careful preparation to final delivery, we work to provide a reliable and transparent shopping experience for every customer.

This Shipping Policy explains how we handle order processing, shipping arrangements, delivery estimates, and other important details.

Our Shipping Approach

Cheeriva™ creates practical plastic solutions and home organization products designed for modern everyday living.

To provide customers with flexible access to our products while maintaining competitive pricing, some orders may be fulfilled through carefully selected manufacturing partners and international fulfillment networks.

This fulfillment model helps us:

✔ Provide thoughtfully designed home and kitchen essentials
✔ Maintain affordable pricing without unnecessary retail costs
✔ Improve inventory efficiency and reduce product waste
✔ Deliver products directly to customers’ homes

We appreciate your understanding as we work to provide a more efficient and customer-focused shopping experience.

1. Order Processing & Shipping Costs

Every Cheeriva™ order goes through a preparation process before shipment.

Order Processing Time:

Please allow 2–5 business days for order verification, quality inspection, packaging, and shipment preparation.

During busy periods, including holidays or promotional events, processing may require additional time.

Shipping Fee:

Shipping costs are calculated during checkout based on your order details and delivery location.

Free shipping promotions may be available during selected campaigns.

2. Estimated Delivery Time

Delivery times may vary depending on destination, product availability, and local carrier conditions.

Region	Estimated Delivery Time
United States	8 – 15 Business Days
Canada / United Kingdom / Australia	10 – 18 Business Days
Other International Locations	15 – 25 Business Days

Please note that delivery estimates are approximate and do not represent guaranteed arrival dates.

Unexpected delays may occur due to weather conditions, carrier processing, customs procedures, or other circumstances outside of Cheeriva™’s control.

3. Shipment Tracking

Once your order has been dispatched, you will receive a confirmation email containing tracking information.

Please keep in mind:

✔ Tracking details may require 24–72 hours to become active
✔ Shipping updates may appear gradually during transit
✔ Different carriers may update tracking information at different speeds

If your tracking information has not changed immediately, your package may still be moving through the delivery network.

4. International Shipping, Duties & Taxes

For international shipments, orders may be delivered under conditions where local import requirements apply.

Customers may be responsible for:

✔ Customs charges
✔ Import duties
✔ Local taxes or fees required by the destination country

Cheeriva™ cannot control customs processing times or additional charges applied by local authorities.

Import regulations vary by country, so we recommend checking your local requirements before placing an international order.

5. Order Changes & Cancellations

We begin preparing orders shortly after purchase to ensure faster fulfillment.

If you need to update your shipping information or request a cancellation, please contact us as soon as possible at:

📧 service@cheeriva.com

Requests must be submitted before the order enters the fulfillment process.

Once an order has been shipped or processed, changes or cancellations may no longer be available.

6. Delivery Issues & Product Protection

Your satisfaction is important to us.

Damaged Packages

If your order arrives damaged:

Please contact our support team within 72 hours of delivery
Provide photos of the damaged item and packaging
Our team will review the situation and provide an appropriate solution

Missing or Lost Shipments

If your package is confirmed lost by the shipping carrier, Cheeriva™ will work with you to resolve the issue and provide assistance whenever applicable.