Business & Privacy Information
Who Operates Cheeriva™
Cheeriva™ is operated by the legal business identified below. We provide these details so customers can clearly understand who is responsible for this website and who to contact regarding personal information, privacy requests, orders, accounts, and customer service matters.
Clear Information About Your Privacy
This Privacy Policy explains what personal information may be collected when you visit Cheeriva™, place an order, use account features, contact customer service, or otherwise interact with our store, as well as how that information may be used, disclosed, retained, and managed.
How Cheeriva™ Handles Personal Information
The sections below describe the main categories of information, the purposes for which information may be used, service-provider disclosures, privacy choices, and other relevant privacy practices.
Information You Provide
You may provide personal information when you place an order, create or use an account, contact customer service, subscribe to communications, request a return or refund, or otherwise interact with Cheeriva™.
Contact Information
Name, email address, telephone number, shipping address, billing address, and other contact information you provide.
Order Information
Order number, purchased products, transaction details, delivery information, fulfillment status, and related order records.
Account Information
Where account functionality is available, account identifiers, account contact details, and information associated with account activity.
Customer-Service Information
Messages, order details, photographs, videos, return information, and other materials you submit when requesting assistance.
Information Collected Through Website Use
When you use our website, our ecommerce platform and applicable service providers may automatically receive technical or usage information.
- IP address and approximate technical location
- Browser and device information
- Operating system and technical identifiers
- Pages viewed and website interactions
- Referral, navigation, and session information
- Cookie and similar technology identifiers
Such information may help operate the website, preserve functionality, understand performance, detect abuse, support security, and improve the shopping experience.
How Personal Information May Be Used
Personal information may be used where reasonably necessary to operate Cheeriva™ and provide store services.
Orders & Payments
To process orders, coordinate payment activity, confirm transactions, and maintain purchase records.
Shipping & Fulfillment
To prepare orders, arrange delivery, provide tracking, coordinate fulfillment, and review shipping issues.
Customer Support
To answer product and order questions and process shipping, return, refund, or after-sales requests.
Store Operation
To maintain website functionality, troubleshoot technical problems, and improve usability.
Security & Fraud Prevention
To detect suspicious activity, prevent misuse, protect transactions, and support store security.
Communications
To send service-related communications and, where permitted, marketing communications.
Payment Information
Payments are handled through the checkout and payment providers available for the applicable transaction.
Do not send full card numbers, CVV codes, payment-account passwords, or other sensitive payment credentials to customer service by email or phone.
Shopify & Other Service Providers
The Cheeriva™ online store uses Shopify ecommerce technology. Shopify and other service providers may process information where necessary to provide ecommerce and store functionality.
Information may also be provided, where reasonably necessary, to providers involved in:
- Payment processing
- Order fulfillment and warehouse services
- Shipping and logistics
- Fraud prevention and security
- Website hosting and technical services
- Customer communications
- Analytics and performance measurement
- Advertising services where enabled
Providers may process information according to their applicable contracts, privacy practices, and legal obligations.
Cookies & Similar Technologies
Our store and applicable service providers may use cookies, pixels, local storage, device identifiers, and similar technologies.
Essential Technologies
Support shopping carts, checkout, account functions, security, navigation, and other necessary store features.
Analytics Technologies
May help us understand website performance and how visitors interact with the store.
Preference Technologies
May remember selected settings or choices where applicable.
Advertising Technologies
If enabled, optional advertising technologies may measure campaigns or support more relevant advertising.
Analytics, Advertising & Targeted Advertising
Cheeriva™ may use analytics, advertising, or measurement technologies when those services are enabled on our store.
Providers may use cookies or similar technologies to understand website activity, measure advertising performance, or support advertising based on activity across websites or services.
The specific providers and advertising technologies used by the store may change as applications and store configurations are updated.
When Personal Information May Be Disclosed
Information may be disclosed where reasonably necessary for the purposes described in this policy, including:
- Payment and ecommerce providers
- Fulfillment, warehouse, and shipping providers
- Customer-service providers
- Hosting and technical providers
- Security and fraud-prevention providers
- Analytics or advertising providers where enabled
- Legal authorities when disclosure is lawfully required
- Parties involved in a legitimate merger, restructuring, acquisition, or business transfer where permitted by law
Information Security
We use reasonable administrative, technical, and organizational measures appropriate to the nature of the store and information being processed.
No internet service, electronic transmission, website, or storage system can be guaranteed to be completely secure.
Data Retention
Personal information may be retained for periods reasonably necessary for the purposes for which it was collected, including order fulfillment, customer support, accounting, fraud prevention, dispute handling, legal compliance, and other legitimate business purposes.
Retention periods may vary depending on the type of information, the nature of the transaction, legal obligations, and the services involved.
Information may also be retained when reasonably necessary to establish, exercise, or defend legal claims or comply with recordkeeping obligations.
International Processing
Cheeriva™ is operated by Hangzhou Huanyuejia Network Technology Co., Ltd. and uses ecommerce, payment, fulfillment, logistics, and other service providers that may operate in different countries or regions.
As a result, personal information may be processed in jurisdictions outside the country where you live, subject to applicable legal requirements and the safeguards used by the relevant service providers.
Your Privacy Rights & Choices
Depending on your location and applicable law, you may have rights concerning certain personal information.
Global Privacy Control
Global Privacy Control, or GPC, is a browser-based preference signal that may communicate a user's request to opt out of certain privacy activities.
How GPC May Apply
Where required by applicable law and supported by the applicable privacy technology on our store, a recognized GPC signal may be treated as an opt-out request concerning qualifying sale, sharing, or targeted advertising activities for the browser or device sending the signal.
Browser-based signals generally apply to the browser or device from which they are sent and may not automatically apply to every browser, device, or customer account.
Privacy Requests & Identity Verification
Privacy-related requests may be submitted to service@cheeriva.com .
Please describe the type of privacy request you are making and, where applicable, provide enough information for us to identify the relevant order or account.
We may request reasonable additional information when necessary to verify identity, protect customer information, or determine whether a request qualifies under applicable law.
Marketing & Transactional Communications
Transactional communications may be sent when reasonably necessary to provide services connected with your order, including confirmations, shipping updates, return information, refund notices, and customer-service communications.
Promotional communications may be sent where you have provided applicable permission or where otherwise permitted by law.
Children's Privacy
Cheeriva™ is not designed or directed specifically toward children under 13, and we do not knowingly seek to collect personal information directly from children under 13.
If you believe a child under 13 has provided personal information to us without appropriate authorization, contact service@cheeriva.com so that we can review the matter.
Third-Party Websites
The Cheeriva™ website may contain links to websites, applications, or services operated by third parties.
When you leave our website, the privacy practices and terms of the third-party service may apply. We recommend reviewing the applicable third party's privacy information before providing personal information.
California & Other U.S. State Privacy Rights
Residents of certain U.S. states may have additional rights under applicable privacy laws, including rights concerning access, correction, deletion, portability, sale, sharing, or targeted advertising.
The availability and scope of these rights depend on the applicable law and the circumstances of the request.
Your Privacy Choices
Where applicable, eligible customers may request to opt out of activities legally classified as sale, sharing, or targeted advertising.
You may submit a privacy request at service@cheeriva.com . Where privacy or cookie controls are available directly through the Cheeriva™ website, those controls may also be used for the choices they support.
Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, services, ecommerce functionality, service providers, privacy tools, or applicable legal requirements change.
The current version will be published on this page and identified by the “Last Updated” date above.
Where applicable law requires additional notice of a material change, an appropriate notice method will be used.
Privacy Questions or Requests?
If you have a question about this Privacy Policy, want to submit an applicable privacy request, or need help identifying information connected with your Cheeriva™ order or account, contact us using the details below.
Room 218, Building 25, Xiaoya, Jiangdong Village, Hezhuang Subdistrict, Qiantang District, Hangzhou City, Zhejiang Province
Clear Privacy Information Across Cheeriva™
Cheeriva™ aims to explain how personal information supports orders, payments, fulfillment, delivery, customer service, website operation, analytics, privacy choices, and other relevant store functions in a clear and understandable way.